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Introducing the JSS Single Sign On Plugin for HP Service Manager, the one solution trusted by a few of worlds largest organisations, and the only real solution to unify the consumer repository between HP and 3rd party products.
Java System Solutions: trusted by customers all over the world.
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Managing account passwords across many applications costs your users with time, along with your helpdesk in unnecessary support calls. Single Sign On across your network, including HP ITSM and SAP Business Objects, simplifies keeping access secure and helps you save money. Business
Many kinds of SSO integration are supported from the box, including Windows Authentication start IE or FF and navgiate straight to HP Service Manager or self service with or without IIS, CA SiteMinder, RSA Access Manager ClearTrust, Microsoft ADFS2, Ping Federate, Novell Access Manager, OpenID, OpenSSO and IBM Tivoli, while being capable to support bespoke SSO systems. Technical
SSO Plugin may be certified for HP Service Manager.
Supports HP Service Manager version 7.1 and then, Windows 2000 and newer, Linux and Unix servers. All HP configurations are supported.
HP Service Request Catalog and Asset Manager 9.3.
There a wide range of value-add features that set SSO Plugin besides other products. Quite simply, SSO Plugin is a bit more than just SSO with the HP ITSM product set.
We offer a free trial individuals single to remain solution enabling you to Р Р†try prior to buyР Р†. One in our engineers could also perform cellular phone for you. A remote desktop connection is going to be required plus the server should meet a listing of pre-installation criteria. No other company will give you free professional services, whether or not you buy this product or not.
I haven't any hesitations in recommending JSS for anybody implementing an SSO solution.
We have zero hesitations in recommending this original product and company.
So, you spent pretty much everything time getting SiteMinder integrated with the applications in Dev. Now its a pointer to move your policies to QA then on to Production. You can see it now, hours on the job to manually reenter all you set up in Dev. Oh yeah, dont fat finger anything either since searching for a mismatched policy is compared to finding a needle inside the haystack. Whoa there cowboy! There is a better answer. You can migrate the policies automatically - IF- you handle it simply right
The factor to determining a great way to migrate policies is usually to have a plan before it starts. This way it is possible to set up the correct path to advance policies over the environment and never having to mostly manipulate the policies. There are probably another 20 approaches to do this that individuals have considered, but this is employed by me. If you know an easier way, enlighten me from the comments section below seriously, I want to know.
Many with the new objects in r12 EPM applications is not migrated the method that you did things in SiteMinder 6 smobjexport, Perl CLI, Java API, etc. Theyre not subjected to those tools.
You need to have a very user using the correct rights positioned in SiteMinder.
Certain items redirect URLs can still need to become updated either manually or by modifying the import file.
Global policies/rules/responses dont seem easy to advance using this approach. So, unless you'll be able to figure it out, it could be easier never to use them.
So, consider some of the tools to produce this happen? There are three:
XPSExplorer: Interactive command-line utility which allows an administrator or application developer to examine the data within a policy store.
XPSExport: Tool for extracting policy data from SiteMinder in the XML-based format.
XPSImport: Tool to take a file extracted by XPSExport and importing it into another policy store.
You will also be going to need to become familiar with all the term, XCart, which can be how you specifically define which objects you want to advance between the tiers. In this example Im about to leave out the complexities around import modes, etc., as the approach is really what I think is most critical here.
So, how will you get this process going? First, some terminology:
Target: The systems what your location is trying to take polices from another tier and move thing to the local policy store.
So, during my example, Dev will be the source and QA will be the target.
The key is always to always migrate from your source environment into your target tiers as well as never manually create objects in those targets. That way your objects will likely be correctly linked considering the unique ID in the object being migrated. This could be the key because as soon as you dont have that link, youre stuck attempting to manually manipulate the files to solve the relationships between objects. You can modify them, though, considering that the ID on the object stays the identical. So, when the objects have be migrated, will end up in and adjust the URLs, etc., as required.
Create your base objects your Dev environment. These objects will be things like: Agents; Agent Groups; User Directories; Authentication Schemes; SQL Query Schemes; Auth/Az Mappings; AuthValidate; Mappings and Certificate Mappings. Hosts, Agent Config Objects and Host Config Objects don t have to be migrated since those are certainly not linked instantly to policies.
Export the objects created in step one. This gives everybody the objects that you are likely to link to once you migrate policies about bat roosting targets. You can keep this file should you create new target systems down the line.
Import the beds base objects into each target tier. Dont forget that system level objects like ODBC configurations will never be migrated and should be created manually.
Modify the migrated objects so they are relevant for the tier. So, this includes things such as: User Directory IP address and credentials and Authentication Scheme URLs.
Create your own policies and make sure to use the objects from step # 1 when you need to associate the objects in step 1 using the policy. If a whole new base object is necessary, proceed to create it and easily follow the identical steps to migrate it to your target tiers.
Export the policies created in step five.
Now you are able to import these policies into any target system since all on the base objects can be and all from the links exist.
Here is an easy example that highlights the steps above. In this example Im gonna migrate my base objects an Agent, User Directory and Authentication scheme to QA. Then, Im likely to take a policy I created and migrate that likewise. So, lets give video shot. First lets produce the XCart for that base objects:
Log into your source policy server and open a command prompt.
Enter the number with the Agent you would like to export I chose testagent.
Its challenging to see that this process did anything, even so the X setting has now taken on remove from XCart rather than Add.
Now we have the objects, we must save the XCart
At the Path to load prompt huh? type in the name of XCart you wish to use I chose In case you missed it, there were a message at the top with the screen saying the file was saved
Type: XPSExport the name in the file you wish to create -xf name from the XCart so, I entered: XPSExport xf
Enter a passphrase if prompted. The passphrase must contain 1 uppercase letter, 1 lowercase letter and 1 number and must be 8 characters long.
You now have the bottom objects to relocate into the target tier. So, copy the file over and well run XPSImport to build them. Here are the steps.
Log in to the target Policy Server and open a command prompt youve already copied on the file, right?
Enter the command: XPSImport file name so, I entered: XPSImport
Now approach creating your Applications and/or Domains. For this, I have created an Application called Test App. Select the camp objects created above when making this application.
Once which is done, you can walk throughout the same steps we accustomed to export the camp objects. However, now pick the new application once you use XPSExport in the source system. You can create a whole new XCart or since in this instance I am just exporting 1 Application along with an Application is definitely an object that could be granularly exported, Im just about to export it directly. You still use XPSExplorer to obtain the ID in the object. So, I entered these command to export my Application:
Once you copy on the file, now run XPSImport to import the newest Application into your QA tier:
Thats it. You now have anything you need to setup a clean migration path between SiteMinder tiers. You will use this approach because basis for migrating other objects. To move multiple Applications and/or Domains or some other objects, use XPSExplorer to generate a new cart with the objects and utilize that because the cart for that export file. Since the camp objects are typically there, everything will link up and import as planned.
Great article! The question is still: can it be easier/quicker to export, import and get a new objects, in order to recreate them. It seems quicker to just recreate them. This problem will exist until CA or a alternative party provides a tool for managing objects across tiers
Thanks! We ve pondered building a migration tool for a while. It s mainly been reliant on finding the some time and right way to advance it. With a few of the API limitations in r12, though, it s harder previously to build this sort of tool. SiteMinder r12.5 is rumored to incorporate this capability. I guess we ll see.
What about migration from Siteminder R6 to R12?
Have you any suggestions or documentation we are able to use?
Thank you again: great work!!!
Its a terrific article there. I am writing a script to call the XPSExport and Import commands through PERL. Is that possible, in that case, how to have the id from the objects directly, in lieu of using XPExplorer. Cause i assume, XPSExport would need the id in the objects to export. correct me if i am wrong plus the best way to make it happen.
write a script to migrate the objects between environments.
or write a script to call xpsexport and import and feed the input to launch through export and import it into QA.
Please suggest and help here. This may be the first time i could be writing script and involved with migration.
September 26, 2015 at 12:39 PM
Not in a position to export responses of your domain from 12.0 to 12.52.
getting its a young child node and can't be exported.
Please ease this one.
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Note: Functionality described within this integration will not be available automagically. This integration involves post-deployment customization performed by a seasoned administrator or by ServiceNows professional services consultants.
External Authentication, also known as SSO Single Sign-on, is a method of access control that enables a person to sign in once and gain access on the resources of multiple software systems without getting prompted to signing in again. It lets users login with their company portal page and turn into directed with their ServiceNow instance pre-authenticated, and never have to enter an individual name and password again. This is very attractive large corporate environments where managing multiple user databases is prohibitive.
In this sections we describe best-practice means of Single Sign-On which might be standards-based and offer a great deal of flexibility for making use of various SSO schemes and integration with major SSO products.
Before you enable External Authentication inside your instance, you need to decide how you will want to feed authentication information towards the ServiceNow system. It doesn't matter which SSO product you utilize, or whether your company has written their particular SSO solution. The ServiceNow system can integrate with any solution using one with the following techniques:
Customers are successfully using SiteMinder, WebLogic, and their particular internal methods to integrate towards the ServiceNow system using single sign-on.
Navigate to System Definition Installation Exits.
Activate the ExternalAuthentication installation exit.
Note: If you are utilizing the Digest authentication method, you have to also give the DigestSingleSignOn installation exit.
Navigate to System Properties Single Sign-on.
Select Enable external authentication.
Administrators should bypass external authentication when testing an SSO integration. Administrators can use the next URL to bypass external authentication and sign in with a local ServiceNow user. Note which a logged-in user cannot access these pages. Attempting to access this article while logged in makes a page not found error.
Note: You can still signing in as an inactive user if anyone is not locked out. See Making a User Inactive for additional information.
When single sign-on is enabled, it is desired that an end user never sees the ServiceNow login page and it is never competent to login locally. In other words, if a person attempts to check out, they wish for your internal company portal to get displayed instead from the default ServiceNow login page. Likewise, when an individual logs out on the application, they wish for that browser for being redirected with a specific internal page at the same time. This may be accomplished by setting some redirection properties inside the ServiceNow system.
When a person logs out, or if there's a failed SSO attempt, it is possible to define where anyone will be taken next, for instance a main portal page, a knowledge base article with SSO login information, etc. This is done with the following properties the place you specify the URLs. If one of such properties isn't going to exist as part of your instance, you may create the home and property. The related properties are the following:
requirementredirect - When an end user attempts to access a page which is private to look at an incident, etc and SSO credentials are certainly not present, they will likely be redirected towards the URL specified in this particular property. This is typically set to some customers login portal ex. /.
redirect - URL to redirect users from a failed SSO attempt. You can even redirect to your public knowledge article that describes the big mistake and has helpful links ex. /error.
redirect - URL to redirect users after logout, typically back on the portal that enabled the SSO.ex. /logout
locallogin - When set to true requires SSO credentials even to the main ServiceNow login page. Defaults to false. This property needs for being used in conjunction using the requirementredirect property.
The following table shows the relationship involving the Installation Exit return values, the properties, along with the expected behavior.
When this value is returned, this implies that the required SSO credentials will not be present from the session. Login fails along with the session is redirected on the URL specified by the exact property. This is usually the URL for your SSO provider where login is challenged and credentials are collected.
When this value is returned, it shows that the supplied SSO credentials failed authentication, an individual does not exist, or the consumer is locked out. Login fails and also the session is redirected on the URL specified by the home and property. This is usually the URL to the SSO provider where login is challenged and credentials are collected.
Login authorized for anyone specified by userid. This value matches with all the field name defined inside SSO property ServiceNow field name to suit against the incoming header
As a security alarm precaution, you need to do in excess of to simply depend on the redirection properties to prohibit signing in locally. If an end user should never sign in locally and definately will always be authenticated through your internal SSO, after that random password ought to be assigned to each user that may be imported to the ServiceNow instance. The random password is most easily set at the time of the person import. If an individual data is imported to your system by using an import set, after that simple section of code may be added to make this happen goal. Create an onBefore transform script using the subsequent code obviously, this could be tweaked to suit your needs:
When using External Authentication or SSO that needs URL parameter additions, you have got to establish the method that you want links in email notifications for being handled. The out-of-box links simply have a URL that directs you to your specific location inside the instance, as an Incident or Change Request, without incorporating SSO credentials. Below are examples for directing anyone to the location within the instance that don't have them having to login for the instance login page.
For the unencrypted The link inside an email notification back to your specific ServiceNow record should appear as follows, so that the consumer first goes on the companys own login portal:
To set this up you need to set the property inside your instance to support the URL in the company portal page. If this property will not exist, you'll be able to create it.
The company portal must then take that URL and construct the redirect URL to ServiceNow as follows, preserving the segment important to access the precise record, and adding the SSO credentials to your end in the URL:
During a login challenge presented by a URL link to the instance that will require an SSO session, frequently, the referring URL needs to become supplied for the SSO provider to ensure that after authentication, it is usually passed to our instance and linked to your correct resource.
Installation exit return values are actually enhanced to feed a URL as an alternative to, or even in addition to your URL defined by the properties see Redirection Properties. Usually, you should return a username or possibly a predefined string value to regulate authorize or challenge the SSO session. The following examples show the extended behavior of passing a URL.
return?sysid12345;
sysid12345
for the SSO provider inside form of the URL parameter named TARGET.
Note: It is assumed how the SSO provider make use of that information inside TARGET parameter to redirect back in ServiceNow when the person credentials are actually collected and authentication passed.
Notice the application of : to demarcate the 2 main return values, as well as the usage of an encoded %26amp; to conacatenate the URL defined inside the property missingrequirement and also the TARGET parameter.
Every single sign-on integration creates the next events for login activities. You are able to use these events to check for login failures and discover if you will discover any security concerns to deal with.
External authentication succeeded and also the user accessed the instance URL.
The single sign-on requirements are certainly not present or are missing.
The string, User won't exist
The string, User locked out.
The following article is undoubtedly an example using ASP running in IIS to redirect to your ServiceNow instance, supplying URL parameters for SSO:
Download the file, extract in your hard drive, and you should get a folder containing a Visual Studio 2005 solution project. You can make use of this that may help you develop your personal Single Sign-on portal locally.
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This page was last modified 16:32, 30 January 2015.
This page has become accessed 356, 590 times.Remote Access Plugins for Adaptive Security Appliance ASA-1.1.1
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